OPERATIONS LEADER & AI BUILDER
I spot what shouldn't happen and build the systems to prevent it. Lately, those systems involve AI.
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About
A Little About Me
AI is one tool I've been deliberate about learning to use well. People-centered, ethical AI governance and streamlined, functioning processes are key for successful AI implementation.
I
Diagnose the real problem
What people complain about and what is broken are not always the same thing. I talk to people and work through the process until I find the source of the problem.
II
Fix the process first
A broken process doesn’t get better because you bought a system to run it on. I make sure the process works before we begin.
III
Build for human behavior
You have to know how people work to build a system they will actually use.
IV
Make it easy
Solutions should be tailored to the audience using them and come with guidance that directly answers the most pressing questions.
STRATEGY
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OPERATIONS
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INTEGRATION
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CHANGE
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PEOPLE
Selected Work
